Uganda’s Premier Botanical Wellness & Wholesale Supplier | Trichologist-Formulated Solutions
From Ugandan soil to global standards, we are your trusted source for high-efficacy, vertically integrated botanical extracts and private-label wellness solutions.
Our Commitment to Your Privacy
We value your trust and are committed to protecting your personal information with full transparency and care.
What types of personal data do you collect?
We collect personal data to provide and improve our services. The types of data collected may include: Contact Information (name, email address, phone number, and physical address for shipping and billing), Payment Information (credit card details, and billing address, which are securely processed by third-party payment gateways), and Order History and transaction details. For wholesale and private-label clients, we may also collect Business Information, such as company name and tax ID. Additionally, our website automatically collects Usage Data like your IP address, browser type, and pages visited, using cookies and similar technologies to enhance your user experience.
How is my data used by Cultural Naturals?
Your data is used to process and fulfill your orders, provide customer support, and communicate with you about your order status. We also use it to improve our products and services, personalize your experience on our website, and conduct internal analysis to understand our market. With your consent, we may use your information to send you promotional materials about new products, special offers, and company updates. Your data helps us ensure a seamless and personalized experience from start to finish.
Do you share my information with third parties?
We do not sell, rent, or trade your personal information. We only share it with trusted third-party service providers who assist us in our business operations, such as payment processors, shipping and logistics partners, and marketing platforms. These partners are bound by confidentiality agreements and are only authorized to use your data to perform the specific services we request. We may also disclose your information if required by law or to protect our rights and safety.
How can I update or delete my personal information?
You have the right to access, update, or request the deletion of your personal data. To update your information, you can email us at info@culturalnatural.com with your request. If you wish to delete your information, please send a formal request to the same email address. We will verify your identity and respond to your request within a reasonable timeframe. Please note that some information may be retained for record-keeping purposes or to comply with legal obligations. You can also easily unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.
Committed to Privacy, Proven by Transparency
This section details our data protection standards, compliance certifications, and dedication to safeguarding your personal information.
GDPR Compliance Certified
Demonstrates our adherence to European data protection regulations, ensuring your privacy is respected and protected.
ISO 27001 Security Standard
Reflects our commitment to robust information security management systems and consistent risk mitigation.
Ethical Data Handling Award
Recognizes our transparent and responsible approach to managing customer data within sustainable business practices.
Cultural Naturals Privacy Commitment
An overview of how we collect, use, and safeguard your personal data.
Data Collection
Details on the types of personal information we gather during our operations.
Use of Information
Explanation of how we utilize your data to support our sustainable business.
Data Protection
Measures we implement to ensure the security and confidentiality of your data.